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Kamis, 28 Desember 2023

My luggage was stolen on a train — what I've learned from this experience - New York Post

A Grinch stole her Christmas, too.

Cathleen Turner was aboard an Amtrak train traveling back to the Big Apple from Roanoke, Virginia when her post-Christmas spirits were soured: Her luggage was stolen.

The New Yorker claims that an estimated $3,000 worth of personal belongings — including her high-end athletic apparel, beauty products and Christmas presents — were swiped from the overhead compartment while she snoozed between the Newark and Pennsylvania Station stops in the wee hours of Tuesday morning.

“I understand that everyone is responsible for their own belongings, but also it was a $200 ticket,” Turner, 23, told The Post.

“This is not the subway, you know?” she added.

NYC dancer and content creator Cathleen Turner hopes her unfortunate experience will inspire others to stay diligent while traveling. Cathleen Turn

Turner’s woeful tale coincides with the rise in NYC thefts and pickpocketing during the holidays.

“I don’t know why, but this specific time, I just, like, had the thought before I got on the train, and I was like, ‘How awful would it be to get your luggage stolen on the train?'” said Turner, who is no stranger to the nine-hour ride from Virginia to New York. “I’ve never really thought about that until this time.”

She chalked it up to the Yuletide season, with her luggage toting precious gifts she had received the day prior.

Despite checking on her belongings every few hours throughout the “jam-packed” ride — “’tis the season, everyone’s traveling,” she quipped — Turner said she let her guard down during the last 30-minute leg of the journey to rest her eyes.

“It was 2 in the morning,” she explained, adding that the train began to empty as it got to New Jersey. “I was like, okay, I can relax a little bit. I’ve been staying up all day all night to make sure that everything is going according to plan.”

She admitted: “That was not a good decision by me.”

It wasn’t until she was awoken by the train conductors at 3 a.m. to exit the train that she realized her luggage had vanished. Unfortunately, none of the nearby passengers had witnessed the incident.

The dancer and content creator first revealed her holiday misfortune in a teary-eyed, viral TikTok in which she claimed Amtrak refused to offer her compensation and posted her Venmo username in a bid to recoup her losses. So far, she’s raised a few hundred dollars from generous viewers.

“Amtrak is continuing to investigate this matter,” an Amtrak representative told The Post in a statement. “We regret this unfortunate incident and any inconvenience caused.”

Per company policy, Amtrak is not liable for lost or stolen carry-on baggage, only checked baggage, a service that is offered at several stations across the nation.

Turner claimed it was not offered on her train.

She filed a police and stolen goods report through the railroad agency — officials reportedly said there were no surveillance cameras inside the train car.

Upon arriving at Penn Station at 3 a.m. after a nine-hour train ride, she realized her precious cargo had been swiped. TikTok/@cat_turn
The teary-eyed TikToker claims that Amtrak refused to compensate her for the loss. TikTok/@cat_turn

“The reason that I’m most frustrated is that it’s nearly 2024 and Amtrak still doesn’t have cameras or security on their trains,” she lamented.

“At least if there was a camera on the train car, I could find out who grabbed it and when, and then I could at least prove the theft to someone that might be able to help with it financially,” she continued.

Turner hopes her cautionary tale will inspire fellow travelers to be aware of their surroundings and even “physically guard your bag above you” — an “unfortunate” reality for those on long rides.

“The fact that it’s the holiday season, crime is higher, whether it’s Amtrak or the subway or New Jersey Transit or anything,” she said. “I think it’s just a lesson that we all need to be really diligent to make sure that we either have contact on our belongings or constantly an eye on them.”

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My luggage was stolen on a train — what I've learned from this experience - New York Post
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