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Kamis, 22 September 2022

Luggage returned with help of GPS tracker and good Samaritan - CBC.ca

Stephen Ord of London, Ont., was one step ahead when Lufthansa Airlines misplaced his luggage on a trip from Paris, France to Basel, Switzerland this month.

Ord had thrown a GPS tracker into his luggage.

Now he and his wife are thanking a stranger, the tiny technology — and a bit of luck — for saving their belongings. 

At the beginning of September, Ord and his wife were en route to Europe to board a cruise on the Rhine River when their flight was rerouted through Munich.

Mandy Philip snapped this photo showing a sea of lost bags at the Munich International Airport. (Submitted by Mandy Philip)

When the couple finally arrived in Basel, there were no bags.

"I had one of those Apple locates in my luggage," said Ord. "I told the lady in Basel, 'Our luggage is still in Munich. It is at Terminal 1,' and she said, 'No, our system will tell us where it is.' They weren't interested in the tracker." 

Then, by some amazing coincidence, this email landed in Ord's inbox:

Good day,

My name is Mandy and I arrived just at Munich Airport. While waiting for my own luggage I noticed all the onces standing aside. I saw your one with the email address at the tag.

So if you lost your luggage... It is in Munich.

If it's not yours I'm sorry for disturbing.

I attached you a picture.

Regards Mandy

Mandy Philip of Munich, Germany attached this photo to the email to Stephen Ord. (Submitted by Mandy Philip)

"I came back from a work trip in Barcelona, Spain, and flew back to Munich, and I was waiting for my luggage at the belt," recalled Many Philip, who lives in Germany.

"There was a massive amount of bags standing around," she said. "There's one with a big name tag and the email address on top of it. Because I was waiting so long and we had a lot of stories that bags got lost in Germany...I just thought, 'I'm gonna write them.'"

Mandy Philip, left, emailed Stephen Ord, right, after she spotted his email address on a bag tag in a sea of lost luggage at the Munich airport. (Submitted)

Shortly after Ord received the email, he showed it to employees at Lufthansa Airlines and this time they listened, he said. It wasn't long before he noticed the tracker in his bags starting to move.

"It went from Terminal 1 to Terminal 2, then it went from Munich to Zurich, and then in Zurich it was picked up by a courier," said Ord.

The couple got their bags three days later.

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"luggage" - Google News
September 22, 2022 at 08:33PM
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Luggage returned with help of GPS tracker and good Samaritan - CBC.ca
"luggage" - Google News
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